A Letter Regarding COVID-19
Updated: Apr 28, 2020
From Marcos Garza, Owner and CEO
To our beloved customers and community,
The global spread of the COVID-19 virus has caused concern for many of our homeowners about the safety of their families. We acknowledge the seriousness of these concerns, however we will continue to remain open for the foreseeable future. As a company, 3:16 Roofing & Construction is doing everything we can to follow the suggestions of the CDC and our local government. We have taken precautions to uphold cleanliness among our employees and employ appropriate social distancing measures. This is a fluid situation, so we will continue to monitor and adjust our activities accordingly.
What Services Can 3:16 Roofing & Construction Offer At This Time?
While COVID-19 has affected many business, we are blessed to have been able to make adjustments to our operating procedures to remain fully operational. At this time, we are still able to offer all of our normal services. This includes:
Complimentary roof inspections
Completion of roofing projects & other services
Accompanying adjuster appointments
Emergency tarping services
What Measures Are We Taking To Ensure The Safety Of Our Customers?
It's important to us to uphold the suggestions of our local government when it comes to social distancing. To prevent unnecessary exposure among our homeowners, we are able to provide our full scope of services remotely. This includes:
Providing detailed visual inspection reports via email
Remotely submitting documentation to insurance adjusters to assist with inspections
Signing contracts and documentation electronically
Open communication through video conferences, phone, and email
Although this may be a stressful time for some, it's also the beginning of the storm and rainy season. Please don't hesitate to contact us if you believe your home is in need of service. We will continue to address critical pandemic issues impacting our employees, customers and communities as they arise. Our team stands ready to serve our customers both at home and remotely. We have families too, so your health and safety is of utmost important to us, and we'll always value you the same way we value our own families.
Learn more about how we're handling inspections during this time by visiting www.316roofingtx.com/nextsteps
If you have questions or concerns, or would like to request contracting services, please contact us at 817-402-7663.
Owner & CEO
3:16 Roofing & Construction